Here are some examples of recent community engagement programmes we have been contracted to deliver for the NHS Nene and Corby Clinical Commissioning Groups (CCGs)
Public Participation event for NHS Nene and Corby CCGs
The CCGs wanted to gain people’s views on present and future health services to input into the county’s Sustainability and Transformation Plan (STP) so that the right care can be delivered in the right place at the right time.
Healthwatch Northamptonshire (HWN) developed two workshops with the NHS Nene and Corby CCGs’ Patient’s Congress where after presentations by county patient activation and self-care look like in 2020/21, what are the deficits and barriers to achievement, and how can the STP’s aims be achieved.
The valuable outputs from these events fed in to the sustainability and transformation planning process through a work stream under the joint responsibility of Public Health Northamptonshire and Voluntary Impact Northamptonshire.
Report into the public’s experience of cancer, diabetes and dementia care services
HWN was commissioned by NHS Nene and Corby CCGs to survey local opinion about specific care services. Key questions were incorporated within the annual HWN “Make Your Voice Count” campaign then HWN’s team and volunteers visited hospitals, clinics, leisure centres, shopping centres, colleges, Dementia Cafes, Support Groups and many county events to carry out the survey. A total of 43 venues were surveyed. The HWN website also carried the survey.
Over 1,000 surveys were completed by a wide range of local people, giving clear insights into public views on the specified services and very useful suggestions on how future services could be designed by NHS Nene CCG and its partners to best meet public needs.
Report into Eating Disorders among Children and Young People (CYP).
Healthwatch Northamptonshire (HWN) was commissioned to engage with CYP to inform the objectives of the The Northamptonshire Children and Young People’s Future in Mind Local Transformation Plan for Emotional Wellbeing and Mental Health. The starting point was to establish the views and awareness of CYP across the county about eating disorders.
Young Healthwatch Northamptonshire (YHW) carried out a survey asking CYP aged 9 to 24 across the county about, their knowledge and awareness about eating disorders, if they had one themselves or knew someone who did and if they knew where to go for help and which wellbeing services they were aware of.
The survey was sent to all schools in Northamptonshire and to partner organisations to include in their newsletters, was shared in HWN’s newsletter, website and social media. 2,017 responses (5 times the expected response) were received in total – 1,966 surveys from three colleges and seven schools, as well as from various youth groups in Northamptonshire.
In addition, YHW set up a focus group with 20 young people within the LGBTQ community to gain their views on the same subject.
Using the findings from the survey and focus group, HWN was able to make key recommendations concerning building awareness of the issue, improving information about it and how to engage better with the various groups likely to experience it.
Survey into Experiences of Pregnancy, Birth and Onwards
A survey was designed by the HWN Children, Young People and Families planning group and was then tested for appropriateness/refined at two workshops with Northamptonshire Breastfeeding Alliance (NBA) in March 2016. The survey was designed to engage with mothers and partners and explore their opinions.
The survey was sent to various venues across the county, e.g. children’s centres. HWN staff and volunteers also attended stay and play sessions and play groups as well as soft play centres. HWN also asked partners to distribute the survey in their newsletters and shared it via the HWN newsletter, website and social media.
HWN found that whilst the majority of parents felt they had received good care and support during pregnancy, labour and after birth, there was variability in their experiences, a number of perceived gaps in services and points where they would have liked more support. It made clear recommendations within its report to improve available information and future service design.
For more information, please call 0300 002 0010, email or complete the enquiry form