On the 2nd of May 2023, two volunteers from Healthwatch North and West Northamptonshire (HWNW) visited Kettering General Hospital (KGH) Maternity Department to carry out a ’15 Steps for Maternity’ audit. This audit looks at the quality of services provided from the perspective of people who use maternity services.
Healthwatch North and West Northamptonshire aim with this Maternity visit was to evaluate the services being provided within Kettering General Hospital, which included visits to the Screening Unit, the Delivery Suite, Rowan Ward, and the Snowdrop Garden.
The information gained from the visit was used to make some recommendations, and areas in which the service was providing quality care were acknowledged.
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