We have published our report on Young Healthwatch Northamptonshire’s 15 step visit to Kettering General Hospital.
In January 2025, Young Healthwatch Northamptonshire and En-Fold members conducted a joint visit to Kettering General Hospital to perform a 15 step. This involved inspecting the Paediatric Emergency Department and Skylark Children’s Ward from a young person’s perspective. They took note of where they observed areas of outstanding care and provided recommendations for where the patient’s experience could be improved.
Read the report below!
Full report:
Easy read:
I loved being involved in this project and meeting the staff at the hospital. It felt good to be listened to and make suggestions on how things could be improved.”
Overall, Kettering General Hospital was a welcoming and calm environment. The staff that we saw on the day were kind, friendly and seemed attentive to what was going on in their surroundings. The report includes our observations of the two wards visited and our key findings.