A survey was designed by the Healthwatch North and West Northamptonshire (HWNW) Children, Young People and Families planning group and was then tested for appropriateness/refined at two workshops with Northamptonshire Breastfeeding Alliance (NBA) in March 2016. The survey was designed to engage with mothers and partners and explore their opinions.
The survey was sent to various venues across the county, e.g. children’s centres. HWNW staff and volunteers also attended stay and play sessions and playgroups as well as soft play centres. HWNW also asked partners to distribute the survey in their newsletters and shared it via the HWNW newsletter, website and social media.
HWNW found that whilst the majority of parents felt they had received good care and support during pregnancy, labour and after birth, there was variability in their experiences, a number of perceived gaps in services and points where they would have liked more support. It made clear recommendations within its report to improve available information and future service design.
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