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News

People in Leicester, Leicestershire and Rutland invited to comment on new NHS strategy for all-age end of life care

Posted on 8th August 2024

NHS Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB) is asking for people’s views on the care people can expect to receive towards the end of their life.

Working closely with other local organisations, the LLR ICB has developed ‘Our All-Age Palliative and End of Life Care Strategy’, and is seeking the views of patients, family carers, staff, the public and wider stakeholders, to ensure that the strategy reflects the needs of local people.

The strategy will inform the development of local services in the future, and its purpose is to make sure that people who are in the last stages of their lives receive the care they need to keep them independent for as long as possible, to be comfortable, that their dignity and wellbeing is maintained and that they can die in a place of their choosing and with proper support for families and carers.

In developing the strategy, the LLR ICB worked closely with local organisations involved in providing palliative and end of life care, their staff, local voluntary organisations and other partners. They also spoke to people receiving end of life care and to their relatives, and their experiences have been invaluable in helping to develop the strategy.

Key priorities have been identified for the next five years, to improve the equity, access, quality, personalisation and responsiveness of services for people at the end of their lives and for their loved ones.

People will have until Sunday 22 September 2024 to share their views in the following ways:

  • Visit the LLR ICB website and completing a questionnaire:
  • Email your views to: llricb-llr.beinvolved@nhs.net 
  • Telephone: 0116 295 7572 to ask for a paper copy of the questionnaire or to receive information in a different format
  • Write to: Freepost Plus RUEE–ZAUY–BXEG, End of Life Engagement, Leicestershire and Rutland Integrated Care Board, Room G30, Pen Lloyd Building, Leicestershire County Council, Leicester Road, Glenfield, Leicester LE3 8TB

Filed Under: News

People in Rutland to wait until 2025 for more NHS dental appointments

Posted on 29th July 2024

Healthwatch Rutland has been in the news this week as we highlighted delays both in creation of the local Dental Access Plan, and in securing a new provider to improve appointment availability in Rutland.

At a meeting of the Joint Health Overview and Scrutiny Committee for Leicester, Leicestershire and Rutland (LLR), our Chair Janet Underwood talked about the unaffordability of private dentistry for many people and relayed your experiences of trying to get an NHS dental appointment in Rutland: 

“Some people are in pain … absolutely desperate. They are ringing here, there and everywhere and can’t get one”

Janet also drew attention to the fact that Rutland has the lowest rate of access to NHS dentistry of all the areas of LLR, with just 20% of people in the county having dentistry funded by the NHS in the second half of last year. 

The NHS has been promising a local Dental Access Plan as part of the overall 5 Year Plan published last year. This is waiting for creation of an Oral Health Needs Assessment to identify pockets of need and plan actions to address them. This Assessment, which was originally planned for Autumn last year, now won’t be available until after August 2024.

Meanwhile, the long-awaited process to procure a new dentist to increase appointments in Rutland is moving slowly, with new provision realistically expected to begin in 2025.

Read the BBC News coverage of dental issues in Rutland

To find out which dentists may be offering NHS care in our area use Find a Dentist on the NHS website

If you have been unable to get an appointment for urgent dental care call NHS111 for help or access 111.nhs.uk

To tell us about your experiences of accessing dentistry in Rutland, leave feedback:

Have your say

Filed Under: News

People in Leicester, Leicestershire and Rutland asked to join the conversation about gluten-free prescribing

Posted on 22nd July 2024

The NHS is asking people in Leicester, Leicestershire and Rutland (LLR) to join a conversation about stopping gluten-free products on prescription.

The Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB) has launched a six-week public consultation and is keen to understand the impact of stopping the prescribing of gluten free bread or flour each month, on patients and their families. 

Patients diagnosed with coeliac disease and dermatitis herpetiformis are currently prescribed a maximum of eight units of gluten-free bread or flour per month. Prescriptions for gluten-free products are taken up by approximately 1,300 people across LLR.

The public consultation, which closes on Sunday 25 August 2024, will inform future decisions made by the NHS as to whether it should continue to prescribe gluten-free products.

The LLR ICB’s proposals are based on a number of factors, including the increased availability of gluten-free foods. In the past gluten-free foods were less easy to obtain, so they were made available from local pharmacies via prescription. However, with an increased awareness of coeliac disease and gluten intolerance, as well as a general trend towards eating less gluten, there is greater availability of these foods in many supermarkets and online. Improvements have also been made to food labelling so that it is easier to see whether ordinary foods are free from gluten. 

Please complete the survey

Paper copies of the questionnaire can also be requested by emailing: llricb-llr.beinvolved@nhs.net or by telephone: 0116 295 7532.

Filed Under: News

The Value of listening: HWR’S 2023-2024 Annual Report is published

Posted on 22nd July 2024

During the year we continued to speak out to health and care providers to ensure that the views and needs of Rutland people are at the heart of decision-making on health and social care matters.

Our Annual Report highlights how we have engaged with the Rutland public, how we have represented your voice to influence change and how we’ve made a difference:

  • 1690 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
  • 1127 people came to us for clear advice and information about topics such as mental health and the cost-of-living crisis.

Highlights of 2023-2024 included:

  • Calling attention to the public confusion around how to access Urgent Care services in Rutland and what the various services offer
  • Working in partnership with health and social care providers to bring care closer to home with the restarting of Memory Clinics in Oakham and an in-person support and advice service
  • Bringing to light the lack of progress in improving availability of NHS dental care for people in Rutland and campaigning for commissioners to take urgent action
  • Involving you in change by using your feedback to inform the development of the local 5 year NHS plan 
  • Helping you to find answers and encouraging providers to be clear with their electronic communication to patients
  • Collaborating with the patient group at Oakham Medical Practice to understand and highlight patient experiences following the implementation by the Practice, of improvement plans in response to CQC findings

We always need more people to tell us about their experiences of health and care services – by talking to us or responding to our surveys. Through this we can confidently say we are reaching all corners of our community. Healthwatch Rutland is your service, providing you with the opportunity to have your say. Please use and support us so that the Rutland voice is recognised across the Leicester, Leicestershire and Rutland health and care system.

Dr Janet Underwood, Healthwatch Rutland Chair
The-Value-of-Listening-Healthwatch-Rutland-Annual-report-2023-24Download

Filed Under: News, Recent Projects

Young Healthwatch Northamptonshire Annual Report 2023-24

Posted on 9th July 2024

We are happy to announce that we have published our 2023-2024 Young Healthwatch Annual Report.

Young Healthwatch are a group of 11-24 year old volunteers who are keen to make a difference in health and social care for young people. Read about our year!

We have worked on some fantastic projects this year and have really made sure that young people are heard in health and social care locally. Young Healthwatch Northamptonshire know that they are not the voice of all young people locally, but they are working hard to make sure that young people locally do have a voice.

Esther Stimpson, Young Healthwatch Manager
YHW 23-24 Annual ReportDownload

Filed Under: News, Recent Projects

Healthwatch North and West Northamptonshire Annual Report 2023-2024: The value of listening

Posted on 9th July 2024

We are happy to announce that we have published our 2023-2024 Annual Report.

Our Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

Highlights of 2023-2024:

We published 5 reports (all can be accessed here)

  • We were asked by Change Grow Live to engage with service users and gather a better understanding of their experiences
  • Young Healthwatch visited the Children’s services at NGH to give their views and impressions of the service
  • We visited the maternity departments of NGH and KGH to give our views and provide recommendations to the service
  • We partnered with West Northamptonshire Council to understand the experiences of individuals with respiratory conditions

How we’ve made a difference throughout the year:

  • We spoke with Change Grow Live service users and uncovered the barriers experienced and the benefits of treatment
  • We attended engagement events such as the Northampton Carnival where we heard the public’s views on local health and social care services
  • We worked with those experiencing respiratory difficulties in an area of deprivation in Northampton to better understand their experiences and the support they need to live their best life
HWNW Annual Report 2023-2024lDownload

Filed Under: News, Recent Projects

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